Privacy Policy

Effective Date: October 26, 2023

Welcome to jotted.pro. Your privacy is critically important to us. This Privacy Policy document outlines the types of information that is collected and recorded by jotted.pro and how we use it. This policy applies to our website, https://jotted.pro, and all related services (collectively, the "Service").

By using our Service, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not use the Service.

1. Information Collection

We collect several different types of information for various purposes to provide and improve our Service to you.

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Account Information: Email address, username, password, and profile picture.
• Content Data: Notes, documents, lists, and any other content you create, upload, or store using the Service.
• Contact Information: If you contact us for support, we may collect your name, email address, and the contents of your message.
• Billing Information: If you purchase a premium subscription, our third-party payment processors (e.g., Stripe) will collect and process your payment card details. We do not store full payment card information on our servers.

1.2 Usage Data

We automatically collect information on how the Service is accessed and used ("Usage Data"). This may include:

• Your computer's Internet Protocol address (IP address), browser type and version.
• The pages of our Service that you visit, the time and date of your visit, the time spent on those pages.
• Device identifiers, operating system, and other diagnostic data.

1.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Please see the dedicated "Cookies" section below for more details.

2. Use of Information

jotted.pro uses the collected data for various purposes:

• To Provide and Maintain the Service: To allow you to create, manage, and access your notes and data.
• To Manage Your Account: To manage your registration as a user and provide you with access to different functionalities.
• For Contractual Performance: To perform the contract we are about to enter into or have entered into with you (e.g., providing paid features).
• To Communicate with You: To send you service-related emails (e.g., account verification, changes/updates to features, technical and security notices). We may also respond to your inquiries and provide customer support.
• For Service Improvement: To understand how our Service is used, perform analytics, and develop new products, services, features, and functionality.
• For Security: To monitor and protect the security of our Service, detect and prevent fraud, and ensure the integrity of our systems.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

We do not sell, rent, or trade your Personal Data to third parties for their marketing purposes.

3. Data Protection & Security

The security of your data is important to us. We implement a variety of administrative, technical, and physical security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

• Encryption: We use encryption (SSL/TLS) to protect data transmitted between your device and our servers. Data at rest is also encrypted.
• Access Controls: Access to user data is strictly limited to authorized personnel who require it to perform their job functions.
• Regular Audits: We regularly review our data collection, storage, and processing practices to guard against unauthorized access.
• Data Minimization: We only collect and retain data that is necessary for the purposes outlined in this policy.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service.

• Essential Cookies: Required for the operation of our Service. They enable core functionality like user authentication and account security.
• Functionality Cookies: Recognize you when you return to our Service, allowing us to personalize content and remember your preferences.
• Analytics Cookies: Allow us to analyze how visitors use the Service (e.g., which pages are most popular). This helps us improve the website. We may use third-party analytics providers like Google Analytics for this purpose.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some portions of our Service. Most browsers provide help pages relating to cookie management.

5. Data Sharing and Third Parties

We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party companies and individuals ("Service Providers") who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These providers have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.